The Maxview Automatic Satellite systems use the data broadcast by the Satellite providers to identify the correct Satellite and allow the system to lock on to your chosen satellite successfully.
Unfortunately from time to time the providers make data changes which are out of Maxview's control and this may affect the function of your Maxview system to lock onto the desired Satellite.
Maxview monitors this situation and we will always offer free lifetime software support. Therefore in such an event you can rest assured you will be able to update your automatic satellite system for continued trouble free viewing.
We have made this process easy with the USB update system on the Target and Seeker Satellite systems.
The latest software changes are listed below.Therefore in the event that your Satellite system has a problem locking onto a chosen Satellite we recommend you check here first just in case it is a change in Satellite data causing the viewing issue.
It is a very simple process to update your system. Please ensure you view or download the update instructions before attempting an update.These can be found below.
Due to recent data changes on Astra 1 (23.02.18) and Eutelsat 5W (22.03.18) this will affect the ability of your Seeker or Target system to locate and lock on. Please use the relevant software update file below. (Please refer to the update instructions before attempting an update).
At this time all other Satellites are functioning OK. Satellites on each update as below.
Seeker Update List of Satellites - Astra 19, Astra 28, Hotbird, Astra 23, Altbird 3, Eutelsat 5W, Intelsat 907, Astra 5E, Thor, Eurobird 9
Target Update List of Satellites - Astra 19, Astra 28, Astra 23, Hotbird, Thor.